Patucos
Miami Shores, FL, United States
Our love for babies is a source of inspiration since 1824 in Spain. We offer in the U.S. a wide range of baby products and leather shoes.
Return Policy
We do accept returns.
Responsible Party
Buyer is responsible for return shipping.
Return Deadline
Your return must be postmarked within 30 days days of delivery.
Additional Return Terms
Returns At Patucos.us your satisfaction is our number one priority. Returns can be made by contacting our support center by email at contact@patucos.us or by phone at (305) 423-9629. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging . Several types of goods are exempt from being returned. Custom bedding and personalized item sales are final and not returnable or exchangeable. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Some health and personal care items To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@patucos.us. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@patucos.us . Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should follow the instructions provided by patucos.us support team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pricing Policy
Buyers may not resell this brand's products for less than the MSRP listed on Hubba without the expressed written permission of the seller.
Ecommerce Policy
Buyers may not list products for sale on 3rd party marketplaces such as Amazon or Etsy without expressed written permission of the seller.